Online Freelancing: How to Turn Clients into Residual Income

Are there any clients willing to offer you jobs and freelance projects without you having to do marketing and convince them to use your freelance service first? The answer is yes. These amazing clients are actually your previous clients. There are the customers who have already used your service and known about your work quality and expertise. You definitely want to make them your long term customers.

Keeping long term clients is important to your freelance business because not only they will continue to use your service, they will also refer you to other people. Constant referrals will grow your freelance business from time to time and of course increase your online income. The marketing cost of getting freelance works again from the existing clients is very much lower than getting from new clients.

To keep your existing clients doing business with you again and gain, there are a few things you must do:

1) Make yourself easily contacted by your clients. Let them know your home and cell phone so that they can easily and quickly contact you. You may take a day off every week, so tell them also when you aren’t available. This can make your clients feel safer and convenient because they know they can reach you easily should any problem arise.

2) Provide quality service. The quality of your work or service plays a very important role in getting your customers coming back to you, I'm sure you have known about this. Good service and work quality make your clients feel satisfied. They are happy with you and probably will put you in their first consideration whenever they need help again. And this is where you can give your clients a strong reason to recommend you to their friends, colleagues and etc.

3) Deliver what you have promised and meet deadline. Whatever you have agreed and promised must be delivered. Especially meeting deadline, some customers may request you to complete their project quickly. Only accept the project if you are confident that you can meet their tight deadline. Failure to deliver what you promise could result lost of confidence and trust of your customers on you causing you lose these clients permanently.

If possible, give them more they bargained for. This is a great way to make your customers happy and thrilled with your service; and encourage them do business with you again and also refer you to others. But, when you do more for a client, make sure it will not affect your work and time schedule for other project.